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A Customer Statement is a vital tool for businesses to maintain healthy customer relationships and manage accounts effectively. Our Excel Customer Statement Template is designed to simplify this process, providing a structured format to track transactions, outstanding balances, and payment history. Whether you’re a small business or a large enterprise, this template can help you stay organized and ensure timely payments from your customers.

Why is Customer Statement Important?

A Customer Statement is crucial for several reasons:

  1. Communication: It provides a clear summary of transactions, helping customers understand their account status.
  2. Payment Reminders: It serves as a reminder for customers to settle outstanding balances.
  3. Record Keeping: It helps both parties keep track of transactions and payments for future reference.
  4. Dispute Resolution: In case of discrepancies, the statement can be used to resolve issues quickly.

What is the Customer Statement Template?

Our Excel Customer Statement Template is a ready-to-use spreadsheet that includes:

  1. Customer Information: Name, contact details, account number.
  2. Transaction Details: Date, description, amount, balance.
  3. Payment History: Details of payments made, including dates and amounts.
  4. Outstanding Balances: Clear indication of any outstanding amounts due.

What should be included in the Customer Statement Template?

A comprehensive Client Statement Template should include the following key elements:

  1. Header Section: Include your company name, logo, address, contact information, statement date, and customer details (name, address, account number).
  2. Statement Period: Specify the time period covered by the statement (e.g., month, quarter, year).
  3. Transaction Details: List all transactions for the statement period, including invoices, payments, credits, and any adjustments. Include columns for date, description, invoice number, amount billed, payments received, credits issued, and balance.
  4. Current Balance: Display the current balance owed by the customer, taking into account all transactions up to the statement date.
  5. Payment Terms: Outline the payment terms and methods accepted by your business (e.g., credit card, bank transfer, check).
  6. Contact Information: Provide contact details for inquiries or assistance regarding the statement.
  7. Terms and Conditions: Include a section detailing the terms and conditions of the statement, including payment due dates, late payment penalties, and any other relevant policies.
  8. Space for Signatures: If required, provide space for both the customer and your representative to sign and acknowledge the statement.

What are the Benefits of Using Customer Statement Template?

  1. Improved Organization: The template helps you maintain a structured record of customer transactions and account balances in one central location, making it easier to access and manage customer account information.
  2. Enhanced Communication: Providing customers with regular statements helps keep them informed about their account status, including outstanding balances and payment history, fostering transparency and trust.
  3. Time Savings: The template automates the process of creating customer statements, saving you time and effort compared to manual methods.
  4. Accuracy: By using a template, you reduce the risk of errors that can occur when manually calculating balances or entering data, ensuring that your customer statements are accurate.
  5. Financial Monitoring: The template allows you to track customer payments and outstanding balances, enabling you to monitor cash flow and identify any overdue accounts that may require follow-up.
  6. Dispute Resolution: In the event of a dispute or discrepancy, having detailed and organized customer statements can help facilitate quick resolution by providing a clear record of transactions.

Download Free Customer Statement Template in Excel

Customer Statement Template

Get our free Excel Customer Statement Template today. Simply download the template in Excel and Doc, customize it to suit your business needs, and start managing your customer accounts more efficiently.


Effective customer account management is essential for business success. Our Excel Customer Statement Template can help you streamline your processes, improve communication with customers, and maintain accurate records. Download our template today and take control of your customer accounts.

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