Updated November 15, 2021
Vencru Inc. (together with our affiliates and subsidiaries, including Vencru Nigeria Ltd, and any future affiliates or subsidiaries, “Vencru”, “us”, “we”, “our” and terms of similar meaning) operate the www.vencru.com website and Vencru’s web-based and mobile application (the “Service”).
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information per this policy.
Vencru collects a variety of information that you provide directly to us. We process your information when necessary to provide you with the Services that you have requested when accepting our Terms of Service, or where we have obtained your prior consent, or where we have a legitimate interest to do so. For example, we may have a legitimate interest to process your information for security, testing, maintenance, and enhancement purposes of the Services we provide to you, or for analytics, research, and reporting purposes. Without your information, we cannot provide you with the Services you have requested or you may be limited in your use of the Services.
Vencru collects information from you through:
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address/log files), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We will use the information that we collect about you for the following purposes amongst others:
We may also collect, use and share aggregated or anonymized information for any purpose permitted under applicable law in providing our Service.
Vencru’s legal basis for processing your information largely depends on the nature of the information and the context in which we collected or processed it. We will normally only collect and process your information where:
If you are a user of our subscription service, we will utilize a third–party payment processing company to collect payment information, including your credit card number, billing address and phone number. The third-party service provider, and not Vencru, store your payment information on our behalf and would be responsible for its security.
If you choose to use third-party integrations (e.g., Paystack, Stripe, Paypal, Apple Pay, Google Pay) through the Services or are required to do so by a Customer, such providers may allow us and our service providers to have access to and store additional information about your interaction with those services and platforms as it relates to use of the Services. If you do not wish to have this information shared, do not initiate these connections.
If you choose to use our invitation service to invite a friend to the Services, we will ask you for that person’s contact information, which may include their email address or their social network identity, and automatically send an invitation. Vencru stores the information you provide to send the invitation, to register your friend if your invitation is accepted, and to track the success of our invitation service.
This Cookies and similar Technologies Policy (this “Policy”) provides you with general information about cookies and similar technologies (collectively, “Tracking technologies”) as well as how and for what purposes Vencru and its affiliates (“Vencru”, “we”, “us” or “our”) use such Tracking Technologies on the platform.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can erase cookies or instruct your browser to block all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Strictly necessary cookies: are those cookies needed to ensure you can access the Site, and browse it securely. These cookies are strictly necessary, as the use and access to the Site and the services provided through the Site require them. They also protect us from any fraudulent use of the Site or our services, to verify that anyone using your account is actually you, and protect your data from any unauthorized users. For instance, technical cookies are those relating to the communication and exchange of data, or those required to verify your identity when you sign in into your account. We use third party cookies for the purposes mentioned above.
Cookies that remember your settings (functional cookies): are those cookies that are installed and used to adapt the Site and the services offered by us to your preferences, such as language, or look and feel of the Site. You can opt to block or limit the installation and use of these cookies as explained in section ‘How can you block or delete cookies’ below, and this shall not impact the usability or functionalities of the Site and/or the services, but your preferences will be lost.
Cookies that measure website use (analytics cookies): are those cookies used for tracking, monitoring, and analyzing how you browse and interact with the Site and our services. They reveal usage trends as well as which users upgrade the services rendered by us and how is this done. You can opt to block or limit the installation and use of these cookies as explained in section ‘How can you block or delete cookies’ below, and this shall not impact the usability or functionalities of the Site and/or the services. We use third party cookies for the purposes mentioned above.
Cookies that help with our communications and marketing (advertising and profiling cookies): refers to cookies aimed at tracking, monitoring, and analyzing how you browse and interact with the Site and our services, as well as segment our users based on their behavior and how they browse the site, and to build audiences. They reveal usage trends as well as which users upgrade the services rendered by us and how is this done. All those actions are aimed at better understanding our users for improve communications and marketing strategies. You can opt to block or limit the installation and use of these cookies as explained in section ‘How can you block or delete cookies’ below, and this shall not impact the usability or functionalities of the Site and/or the services. We use third party cookies for the purposes mentioned above.
You can allow, block, or delete cookies at any time by configuring your browser settings, as well as by means of the cookie banner. As mentioned in section 2 above, blocking or deleting some cookies may impact your ability to access and/or use the Site or the services offered by us.
You consent that, for the purposes discussed in this Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline and use such combined information per this Policy.
We may aggregate and/or de-identify information collected through the Services so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”).
We may use Aggregate/De-Identified Information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, sponsors, event promoters, and/or others. By using the Services, you consent to such use.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to USA and process it there.
For California Residents
The California Consumer Privacy Act (“CCPA”) regulates how we handle personal information of California residents. As a business and service provider under the CCPA, we will follow the instructions of the business that has engaged us with respect to how we process personal information. If you would like more information about how your personal information is processed by other companies, including companies that engage us as a service provider, please contact those companies directly.
For Canadian Residents
The Personal Information Protection and Electronic Documents Act of Canada (“PIPEDA”) regulates how we handle the information of Canadian residents. Personal Information as defined in the PIPEDA will be collected, stored, used and/or processed in compliance with the provisions under the Act. If you would like more information about how your personal information is processed by other third-party or affiliate companies, including companies that engage us as a service provider, please contact those companies directly.
European Economic Area (EEA) Visitors
The General Data Protection Regulation (GDPR) standardizes Data Protection Law across all European Union (EU) Countries and imposes strict new rules on controlling and processing Personally Identifiable Information (PII). When handling or processing your data, we shall do this with reference to the provisions of the GDPR.
We will generally only collect data or personal information from you when it is required in the course of providing our service to you, if our legitimate interests are not overridden by your data protection interests or fundamental rights or if we have your consent. In some situations, we may be required by law to collect personal information from you. If you have any questions about the legal basis on which we collect and use your personal information, please contact us through firstname.lastname@example.org.
For Nigerian Residents
The Nigerian Data Protection Regulation (NDPR) 2019 regulates how we handle personal information of Nigerian citizens both locally and internationally. When we deal with or process the Personal information of any Nigerian citizen, it shall be done with recourse to the provisions of the NDPR. If you would like more information about how your personal information is processed by other third-party or affiliate companies, including companies that engage us as a service provider, please contact those companies directly.
We may disclose your personal information to:
Vencru Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
If you have any questions about security on our Services, you can contact us at email@example.com.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers (e.g., Google Analytics) to monitor and analyze the use of our Service.
If you receive email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Links To Other Sites:
Our Service may contain links to other sites such as social media sites, that are not operated by us. If you click on a third–party link, you will be directed to that third party’s site.
Because these third-party websites and services are not operated by Vencru. We have no control over and assume no responsibility for the content, privacy policies or practices of any third–party sites or services. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your personal and other information will be subject to the privacy policies of the third-party websites or services, and not this Policy. We strongly advise you to review the privacy and security policies of every site you visit and contact its owner or operator if you have any concerns or questions.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Retention Period Length:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, object processing, restrict processing, the right to data portability, a right to access, a right to rectification, a right to withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at firstname.lastname@example.org.
We will respond to your request in accordance with applicable law within 30 working days.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at email@example.com.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Vencru, 246 Stewart Green SW Unit #6043, Calgary, AB T3H 3C8 email: firstname.lastname@example.org. We will address your concerns in accordance with applicable law.
By email: email@example.com